Building Desktop as a Service in the Cloud

Customer need

  • Collobration/Meetings
  • UC
  • Apps/Desktop
  • CRM
    • ERM
    • Expense
    • Accounts
    • Payroll
  • Files/Documents
  • Document Sharing and Collaboration
  • Everything secure
  • Content Managment systems/Workflow
  • Enterprise Social
  • Email
  • Anywhere access/Follow Me persistence

Service Offering

  • Desktop as a Service (SSO)
  • Cloud Backup
  • Cloud Drives (SkyDrive)
  • Hosted Exchange (optional)
  • Hosted Sharepoint (optional)
  • Integrated Collaboration
    • GoToMeeting
    • PDA
    • Voice/Video
  • Standard Business Applications
  • Dedicated Application Servers (optional)
  • Unified Communication / Microsoft Lync
Decision Tree
Assessment Tools
  • VMware Capacity Planner
  • PlateSpin Recon
  • LiquidWare Labs
  • CIOView
Offline-File Sync/Access
Control Panels
Data Migration
The biggest challenge is not to sell DaaS, but implimentation, training and acceptance afterward.
  • EMS-Cortex ADSync
  • Quest
  • PlateSpin Migrate
  • vMotion / XenMotion
  • IBM SVC
  • App-DNA
  • Sepago
  • AppSense
  • Robocopy / IBM Softek TDMF,etc
  • Amanda
  • tsunami-udp
Core Infrastructure Components
  • HelpDesk / ITIL
  • Citrix
  • Microsoft
  • VMware
  • Virus Protection
  • Backup
  • Monitoring / Alerting
  • Federated Authentication
  • File Transfer/Sync
  • Auditing and Governance
  • Storage
  • Networking
  • Single Sign On / Identify Management / Directory Services / Federation
  • Certificate Authority – https://letsencrypt.org
SaaS Intergration

Citrix Service Provider program:

Microsoft Hosting Information:

DaaS PoC Kits:

NB: Microsoft SPLA  only supports  XenApp Published Desktop and does not support XenDesktop, so only setup XenApp Published Desktop.

Desktop Assessment Software

  • Lakeside SysTrack VMP
  • CiBRA
  • PlateSpin Recon
  • Centrix WorkSpace Discovery
  • liquidwarelabs
  • LoginVSI

Citrix C3 on Amazon

Infrastructure Management and Monitoring

Industry Certification and partner programs

Citrix CSP Info
Reference Articles

Hardware

Sizing Requirements

  • Microsoft Dynamic Toolkit
  • Citrix Multi-Tenant Reference Architecture
    • Virtual Machines
    • Hertz
    • Memory
    • Storage
    • Per use
  • Exchange Hosted
  • Sharepoint Hosted
  • SQL
  • Lync
  • Dynamics CRM

Project Plan

Desktop as a Service 

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