NetScaler 1030 Error

When we had a new load of users connecting into our XenDesktop environment via NetScaler AAGEE,  some of the users were getting the following error : The connection to “VDI Pool Name” failed with status (1030)

1030

After allot of troubleshooting, we identified the issues with the NetScaler Global Authentication Settings was incorrectly configured and did not match the Access Gateway license number..

 

 

 

global-autehtication-settings1

This could have been caused by the fact that, 10 AAGEE license was loaded initially and then 105 license were uploaded at a later date, but this Maximum Number of Users was not changed/increased.. 10 is a default value

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